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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kat Kent

Kat Kent

April 20, 2026

5  out of  5
rating by Kat Kent
"I have been getting service from Javier for years! He’s great at what he does and has very friendly associates that work under him. Very professional and also they will reach out to you directly if something changes or is needed by you. I couldn’t ask for a better insurance provider within the quad cities. Thank you so much for everything!"
We responded:
"Thank you for your feedback Kat. We are always happy to try and make things as smooth as possible for our customers."
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Erin Emerle

April 17, 2026

1  out of  5
rating by Erin Emerle
"DO NOT USE THIS AGENT! Office is inept, never has answers when needed. They just took our money and never advocated for us with State Farm"
We responded:
"Erin, I appreciate you taking the time to leave a review. As much as we have tried to help it seems like we could not. I know this is an outburst not on the work we have done for you but just due to the circumstances of what is happening now due to the persistency of the main issue. We do understand that people get busy but, based on our notes, we made multiple attempts to contact you but didn’t receive a response. We always aim to take care of our customers, but there are times when the matter falls outside what we can responsibly handle and the risk becomes too high no matter how many times at bat we go for you. We wish you the best moving forward."
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Bis

April 17, 2026

5  out of  5
rating by Bis
"Kay helped answer questions I had about my insurance. She was very friendly and knowledgeable."
We responded:
"Thank you, Bis, for sharing your experience! It's great to hear that Kay was able to assist you with your insurance questions and provide friendly, knowledgeable service. We appreciate your feedback."
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Brenda Garibay

April 15, 2026

5  out of  5
rating by Brenda Garibay
"Me cambie de haceguranza y me contesto carolina ella me ayudo en todo lo que nesecite me parece un buen trabajo y me funciono bien lo que buscaba y ahora estoy con esta haceguranza y me siento feliz por los precios"
We responded:
"Gracias, Brenda, por compartir tu experiencia. Nos alegra saber que Carolina pudo ayudarte con todo lo que necesitabas y que estás satisfecha con los precios. Estamos aquí para cualquier cosa que necesites."
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Patricia Dampier

April 14, 2026

5  out of  5
rating by Patricia Dampier
"State Farm gave me a reasonable rate full coverage get at your girl Marley very passionate and down to earth"
We responded:
"Thank you, Patricia, for sharing your experience! It's great to hear that Marley provided you with a reasonable rate and full coverage. We appreciate your support and trust in our team. "
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Juan Chourio Diaz

April 13, 2026

5  out of  5
rating by Juan Chourio Diaz
"Buena atención!!"
We responded:
"Gracias, Juan, por tu comentario sobre nuestra atención. Nos alegra saber que tu experiencia fue positiva. Estamos aquí para ayudarte con cualquier necesidad de seguros que tengas."
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David Frigo

April 10, 2026

5  out of  5
rating by David Frigo
"Just switched insurance Marley saved me $80 a month and she made the process so easy"
We responded:
"Thank you, David, for sharing your experience! It's great to hear that Marley was able to help you save $80 a month and make the switch seamless. We appreciate your feedback and look forward to continuing to serve you."
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Julie McFarland

April 8, 2026

5  out of  5
rating by Julie McFarland
"Kay was a great help to me when I was struggling to straighten out a car insurance problem."
We responded:
"Thank you, Julie, for sharing your experience. It's great to hear that Kay was able to assist you with your car insurance issue. We appreciate your feedback and support."
Profile photo of Vicente Vásquez García

Vicente Vásquez García

April 2, 2026

5  out of  5
rating by Vicente Vásquez García
"Excelente atención por parte de Carolina como mi representa, una atención eficiente y oportuna, recomiendo state Farm."
We responded:
"Gracias, Vicente, por compartir tu experiencia. Nos alegra saber que Carolina te brindó una atención eficiente y oportuna. Agradecemos tu recomendación de State Farm. "
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Cheyenne Angelica

March 30, 2026

5  out of  5
rating by Cheyenne Angelica
"Kay at State Farm did an amazing job at helping me apply for my life insurance policy as well as getting better rates on auto insurance!"
We responded:
"Thank you, Cheyenne Angelica, for sharing your experience! It's great to hear that Kay was able to assist you with your life insurance policy and help you find better auto insurance rates. We appreciate your feedback and support."
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Susan Stiles

March 30, 2026

5  out of  5
rating by Susan Stiles
"Kay did great!!!!"
We responded:
"Thank you, Susan, for your feedback! We're glad to hear that Kay provided you with great service. Your support means a lot to us. "
Profile photo of Brigid Dodge

Brigid Dodge

March 27, 2026

5  out of  5
rating by Brigid Dodge
"Needed help recently getting in touch w the auditing firm conducting an audit for my Workman’s Comp policy. Carolina was exceedingly kind and helpful. Ultimately I was able to leave the automated system I had always had to deal with and was able to speak to an actual human. Thank you, Carolina, for your help and determination!"
We responded:
"Thank you, Brigid, for sharing your experience. Carolina will be glad to know her assistance made a difference in connecting you with the auditing firm. We're here to help whenever you need us."
Profile photo of Michael H

Michael H

March 27, 2026

5  out of  5
rating by Michael H
"I always have a great experience with Carolina. She’s who I go to every time to pay my bills and ask questions and she’s always so friendly and knowledgeable!"
We responded:
"Thank you, Michael, for sharing your experience with Carolina. It's great to hear that she consistently provides friendly and knowledgeable service. We appreciate your trust in us!"
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S R

March 27, 2026

5  out of  5
rating by S R
"Was interested about starting a life insurance policy so I reached out to the office about getting started and spoke to Kay and wow she was a great help! She was very nice and helpful with any questions I had and walked me through everything step by step. I highly recommend her and am already planning on getting the rest of my family signed up too!"
We responded:
"Thank you, S R, for sharing your experience! It's great to hear that Kay was able to assist you so effectively with your life insurance policy questions. We look forward to helping you and your family with their insurance needs."
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Wendy Vance

March 26, 2026

5  out of  5
rating by Wendy Vance
"Great experience! Marly was super friendly and super helpful!"
We responded:
"Thank you, Wendy, for sharing your experience! We're glad to hear that Marly was both friendly and helpful during your visit. Your feedback means a lot to us."
Profile photo of Jordan Williams

Jordan Williams

March 17, 2026

5  out of  5
rating by Jordan Williams
"Carolina helped me out with everything I needed, and made it very easy and fast! Highly recommend."
We responded:
"Thank you for the great review! We’re so happy Carolina was able to take care of everything you needed and keep the process quick and easy. I’ll make sure she sees your shout-out—she’ll really appreciate it. If you ever need anything else, we’re here."
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Sara Misiewicz

March 11, 2026

5  out of  5
rating by Sara Misiewicz
"Kay was the representative I worked with. I found her to be extremely knowledgeable, friendly, and her customer service skills were on fire!! She was well organized and full of information on each occasion I talked to her. I would not hesitate recommending her to anyone looking for auto or home insurance."
We responded:
"Thank you so much for taking the time to share this! Kay will be thrilled to hear your feedback she takes a lot of pride in being thorough and making sure everything is clear and organized. We really appreciate your recommendation, and we’re grateful you trusted us with your auto/home insurance needs."
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Mlyea

March 5, 2026

5  out of  5
rating by Mlyea
"Lets just say Kay is AMAZING!!!! HIGHLY RECOMMEND SWITCHING TO THIS OFFICE!!!"
We responded:
"Thank you, Mlyea! We're so glad to hear that Kay made such a positive impact on your experience. Your recommendation means a lot to us. "
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Bradleys Cleaning

March 4, 2026

5  out of  5
rating by Bradleys Cleaning
"Excelente servicio de carolina como representante de state farm fue muy rápido y excelente precio a comparación de otros"
We responded:
"Gracias, Bradleys Cleaning, por compartir tu experiencia. Nos alegra saber que Carolina te brindó un servicio rápido y con precios competitivos. Estamos aquí para ayudarte siempre que lo necesites. "
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Shullie Schafer

March 2, 2026

5  out of  5
rating by Shullie Schafer
"After answering some existing life insurance policy questions with Javier, he inquired about my property and vechile insurance that State Farm did not cover. I'm happy to report that I switched insurance providers and will save almost $700 a year !!!!! Javier took the time to ask, listen and recommend specifics in the quoted policies. When I had questions, I was able to understand and learn from his explanations. I enjoyed our meetings and appreciate his willingness to help. The office support staff are very welcoming and helpful. Give the office a call to request an appointment with Javier, you may discover savings as well."
We responded:
"Thank you, Shullie, for sharing your experience with us. It's great to hear that Javier was able to assist you with your needs and help you save significantly. I am always happy to help. Thank you again for being a pleasure to talk to!! "
Profile photo of Charles McPhee

Charles McPhee

February 28, 2026

5  out of  5
rating by Charles McPhee
"Payed my bill over the Carolina was very helpful and updated alot of stuff"
We responded:
"Thank you, Charles, for your feedback! We're glad to hear that Carolina was able to assist you effectively and update everything you needed. Your support means a lot to us. "
Profile photo of anhthu huynh

anhthu huynh

February 20, 2026

5  out of  5
rating by anhthu huynh
"Kay Poston, she is best sale person in Iowa."
We responded:
"Thank you, Anhthu, for your feedback! We're glad to hear that Kay is providing excellent service in Iowa. Your support means a lot to us. "
Profile photo of Christina Groh

Christina Groh

February 13, 2026

5  out of  5
rating by Christina Groh
"Kay was able to get me a better rate for our car insurance and made sure I didnt have any other issues or questions. Her customer service really shined. I had state farm many years ago and im glad we switched back."
We responded:
"Thank you, Christina, for sharing your experience! It's great to hear that Kay was able to assist you with a better rate and address all your questions. We're glad to have you back with us!"
Profile photo of Amber

Amber

January 28, 2026

5  out of  5
rating by Amber
"Marley was a w I wonderful help! This transition was easy !"
We responded:
"Thank you for the kind words! We’re so glad Marley made the transition smooth and easy for you. We’ll be sure to pass along your shout-out she’ll love hearing it!"
Profile photo of Jason Trotter

Jason Trotter

January 26, 2026

5  out of  5
rating by Jason Trotter
"Kay was very very helpful in answering endless questions and getting us switched from our last agent (a +30yr relationship) to state farm, for a significant overall savings and better coverage. Whatever you're paying her - give her a bonus and a raise!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kay was able to assist you so effectively and make your transition to State Farm smooth and beneficial. We truly appreciate your recognition of her hard work and dedication. We'll be sure to pass along your compliments to Kay."