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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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No Name

June 10, 2026

5  out of  5
rating by No Name
"Very happy with the professionalism and punctuality of agent Carolina"
We responded:
"Thank you for your feedback! We're glad to hear that Carolina's professionalism and punctuality made a positive impression. Your satisfaction is important to us."
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Peter Ballew

June 10, 2026

5  out of  5
rating by Peter Ballew
"Marly was terrific, we were shopping around for insurance because the competitor we were with was gouging us. Marly was efficient, thorough, and friendly! Very happy with making this transition."
We responded:
"Thank you, Peter, for sharing your experience! We're glad Marly was able to assist you efficiently and make your transition smooth. We appreciate your trust in us for your insurance needs."
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Dalton

June 5, 2026

5  out of  5
rating by Dalton
"Carolina helped me out and was great!"
We responded:
"Thank you, Dalton! We're glad to hear that Carolina was able to assist you effectively. Your feedback is much appreciated."
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roushmartin 6

May 19, 2026

5  out of  5
rating by roushmartin 6
"Very quick and easy. Highly recommend if you need insurance. Kay was especially helpful with getting a new account linked for auto pay"
We responded:
"Thank you for your kind words and recommendation, roushmartin 6! We are thrilled to hear that you had a quick and easy experience with us. We appreciate your support and look forward to serving you again in the future."
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Julio Ruiz

May 15, 2026

5  out of  5
rating by Julio Ruiz
"Kay made it super easy to set up renters and auto insurance if I could give her 10 stars i would, super friendly and easy to talk to, she set up a very affordable rate and im happy with the customer service"
We responded:
"We’re thrilled to hear this! Getting both renters and auto insurance set up should feel simple, and it’s great to know Kay made the process smooth, friendly, and affordable for you. We’ll make sure she sees your 10-star compliment she’ll love it. Thanks for choosing our office!"
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Beau Huber

May 15, 2026

5  out of  5
rating by Beau Huber
"Kay was great! It's been nice working with a local agent again that is responsive to my needs and saved me a bunch of money!"
We responded:
"Thank you for the kind review! We’re so glad Kay has been responsive and helpful throughout the process. Having the support of a local agent who’s there when you need them really does make a difference, and it’s even better when it comes with meaningful savings. We appreciate you choosing our office!"
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Marquise Timmons

May 14, 2026

5  out of  5
rating by Marquise Timmons
"Always great"
We responded:
"Thank you! We really appreciate your support and are glad to hear we’ve consistently provided a great experience. We look forward to being here whenever you need us."
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Celeste Stewart

May 11, 2026

4  out of  5
rating by Celeste Stewart
"I've had a good experience with state farm, so far.. Marley has helped me with whatever I need, every time I call i'm very well taken care of."
We responded:
"Thank you for sharing this. We’re glad your experience with State Farm has been a positive one and that Marley has been there to help whenever you need assistance. It means a lot to know you feel well taken care of each time you call. We appreciate your trust and look forward to continuing to support you."
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Michele Heuer

May 11, 2026

5  out of  5
rating by Michele Heuer
"Kay helped me out today and was very friendly and helpful. She was very informative and made my day! Thanks Kay!"
We responded:
"Thank you for the kind words! We’re so glad Kay was able to help and make your day a little better. Her friendly approach and helpful guidance are such a big part of the experience we want every customer to have. We’ll be sure to share this with her!"
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Mindy Wilhelmi

May 4, 2026

5  out of  5
rating by Mindy Wilhelmi
"We discussed our homeowners insurance to make sure we were not underinsured. She went thru all the specifics of coverage and we came to a good conclusion."
We responded:
"Thank you for your review. It’s so important to take the time to look over homeowners' coverage and make sure everything is where it should be. We’re glad the conversation was helpful and that you were able to review the details confidently and come to a solution that felt right for you. We appreciate the opportunity to assist."
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David Musal

May 1, 2026

5  out of  5
rating by David Musal
"Carolina has had to handle frnearly back to back cases involving 2 separate claims for my car. One was handled by State Farm and the other was made against USAA. She handled the State Farm claim quickly and easily and 3 weeks later the second claim happened where the USAA driver was found at fault. Carolina clearly explained how USAA would contact me (which they did) and that USAA would handle that claim the rest of the way (which they are doing as I write this). And thirdly, I discovered that State Farm themselves had mistakenly not updated the Apt. # on my home address which changed 3 years ago. It was during a time when State Farm kept changing the agent who was assigned to me. But one phone call to Carolina and she changed that info on all 3 of my policies with State Farm. She is friendly, very helpful and knowledgeable. I give her 5 stars for everything she has done just in the last 4 to 5 weeks alone!"
We responded:
"Thank you for taking the time to share such a detailed review. We know dealing with multiple claims in such a short period can be incredibly stressful, so it means a lot to hear that Carolina was able to guide you through each step and make the process easier. From explaining what to expect with the USAA claim to getting your policy information corrected quickly, she was glad to help. We truly appreciate your trust and your kind recognition of Carolina’s hard work over the past several weeks."
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Peterson Medelus

April 23, 2026

5  out of  5
rating by Peterson Medelus
"I had a great experience with Carolina, she was patient , attentive and made sure my issue was fully resolved"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear you had a great experience with Carolina. She takes pride in being patient, attentive, and making sure every issue is fully resolved. We truly appreciate your feedback and look forward to serving you again!"
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Kat Kent

April 20, 2026

5  out of  5
rating by Kat Kent
"I have been getting service from Javier for years! He’s great at what he does and has very friendly associates that work under him. Very professional and also they will reach out to you directly if something changes or is needed by you. I couldn’t ask for a better insurance provider within the quad cities. Thank you so much for everything!"
We responded:
"Thank you for your feedback Kat. We are always happy to try and make things as smooth as possible for our customers."
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Erin Emerle

April 17, 2026

1  out of  5
rating by Erin Emerle
"DO NOT USE THIS AGENT! Office is inept, never has answers when needed. They just took our money and never advocated for us with State Farm"
We responded:
"Erin, I appreciate you taking the time to leave a review. As much as we have tried to help it seems like we could not. I know this is an outburst not on the work we have done for you but just due to the circumstances of what is happening now due to the persistency of the main issue. We do understand that people get busy but, based on our notes, we made multiple attempts to contact you but didn’t receive a response. We always aim to take care of our customers, but there are times when the matter falls outside what we can responsibly handle and the risk becomes too high no matter how many times at bat we go for you. We wish you the best moving forward."
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Patricia Dampier

April 14, 2026

5  out of  5
rating by Patricia Dampier
"State Farm gave me a reasonable rate full coverage get at your girl Marley very passionate and down to earth"
We responded:
"Thank you, Patricia, for sharing your experience! It's great to hear that Marley provided you with a reasonable rate and full coverage. We appreciate your support and trust in our team. "
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Juan Chourio Diaz

April 13, 2026

5  out of  5
rating by Juan Chourio Diaz
"Buena atención!!"
We responded:
"Gracias, Juan, por tu comentario sobre nuestra atención. Nos alegra saber que tu experiencia fue positiva. Estamos aquí para ayudarte con cualquier necesidad de seguros que tengas."
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David Frigo

April 10, 2026

5  out of  5
rating by David Frigo
"Just switched insurance Marley saved me $80 a month and she made the process so easy"
We responded:
"Thank you, David, for sharing your experience! It's great to hear that Marley was able to help you save $80 a month and make the switch seamless. We appreciate your feedback and look forward to continuing to serve you."
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Julie McFarland

April 8, 2026

5  out of  5
rating by Julie McFarland
"Kay was a great help to me when I was struggling to straighten out a car insurance problem."
We responded:
"Thank you, Julie, for sharing your experience. It's great to hear that Kay was able to assist you with your car insurance issue. We appreciate your feedback and support."
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Cheyenne Angelica

March 30, 2026

5  out of  5
rating by Cheyenne Angelica
"Kay at State Farm did an amazing job at helping me apply for my life insurance policy as well as getting better rates on auto insurance!"
We responded:
"Thank you, Cheyenne Angelica, for sharing your experience! It's great to hear that Kay was able to assist you with your life insurance policy and help you find better auto insurance rates. We appreciate your feedback and support."
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Susan Stiles

March 30, 2026

5  out of  5
rating by Susan Stiles
"Kay did great!!!!"
We responded:
"Thank you, Susan, for your feedback! We're glad to hear that Kay provided you with great service. Your support means a lot to us. "
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Brigid Dodge

March 27, 2026

5  out of  5
rating by Brigid Dodge
"Needed help recently getting in touch w the auditing firm conducting an audit for my Workman’s Comp policy. Carolina was exceedingly kind and helpful. Ultimately I was able to leave the automated system I had always had to deal with and was able to speak to an actual human. Thank you, Carolina, for your help and determination!"
We responded:
"Thank you, Brigid, for sharing your experience. Carolina will be glad to know her assistance made a difference in connecting you with the auditing firm. We're here to help whenever you need us."
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S R

March 27, 2026

5  out of  5
rating by S R
"Was interested about starting a life insurance policy so I reached out to the office about getting started and spoke to Kay and wow she was a great help! She was very nice and helpful with any questions I had and walked me through everything step by step. I highly recommend her and am already planning on getting the rest of my family signed up too!"
We responded:
"Thank you, S R, for sharing your experience! It's great to hear that Kay was able to assist you so effectively with your life insurance policy questions. We look forward to helping you and your family with their insurance needs."
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Wendy Vance

March 26, 2026

5  out of  5
rating by Wendy Vance
"Great experience! Marly was super friendly and super helpful!"
We responded:
"Thank you, Wendy, for sharing your experience! We're glad to hear that Marly was both friendly and helpful during your visit. Your feedback means a lot to us."
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Sara Misiewicz

March 11, 2026

5  out of  5
rating by Sara Misiewicz
"Kay was the representative I worked with. I found her to be extremely knowledgeable, friendly, and her customer service skills were on fire!! She was well organized and full of information on each occasion I talked to her. I would not hesitate recommending her to anyone looking for auto or home insurance."
We responded:
"Thank you so much for taking the time to share this! Kay will be thrilled to hear your feedback she takes a lot of pride in being thorough and making sure everything is clear and organized. We really appreciate your recommendation, and we’re grateful you trusted us with your auto/home insurance needs."
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Mlyea

March 5, 2026

5  out of  5
rating by Mlyea
"Lets just say Kay is AMAZING!!!! HIGHLY RECOMMEND SWITCHING TO THIS OFFICE!!!"
We responded:
"Thank you, Mlyea! We're so glad to hear that Kay made such a positive impact on your experience. Your recommendation means a lot to us. "